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Yoggie Security Systems™ upgrades global customer care with 24/7 phone lines  
September 2007   

Yoggie Security Systems™ has announced its new Tech Support Programme which includes 24/7 telephone support lines, toll-free support numbers and an online knowledge base.

The company has grown its support team in recent weeks to cover any incoming phone or email enquiries whatever time of day they are received.

Toll-free support calls can be made from the US and UK, Germany and France.

Yoggie Security Systems also provides an online Knowledge Base which is accessible from its home page and from the support section on the Yoggie website or via direct link.

The enhanced Tech Support Programme will support Yoggie’s award-winning Gatekeeper and Pico personal security appliances. These USB-based miniature computers provide 13 layers of integrated defense for laptop and PC users. The Knowledge Base has an FAQ structure that includes general product and corporate information as well as specific questions and answers generated from technical support calls and emails. It has been specifically designed to allow channel partners and users to add and share content.

The Yoggie™ security appliances – Yoggie Pico™, Yoggie Gatekeeper™ and Yoggie SOHO™ offer the following applications:

- Anti Virus
- Anti Spam
- Anti Phishing
- Anti Spyware
- Intrusion Detection (IDS)
- Intrusion Prevention (IPS)
- Web and Mail Proxies
- Firewall (stateful inspection)
- Web Filtering
- Parental Content Control
- Adaptive Security Policy™
- Multi-Layer Security Agent™
- Layer-8 Security Engine ™
- VPN Client (Pro model only)

In addition, the Yoggie SOHO™ appliance protects up to five networked computers.

Centralized security for the travelling and remote workforce via the Yoggie Management Server™

The Yoggie Gatekeeper and Pico Pro™ appliances allow IT managers to extend control their travelling workforces by enforcing policy using the Yoggie Management Server™, which monitors and manages the fleet of travelling Yoggie™ devices. Installed in the IT server room, it provides security policy updates, signatures, and rule-base updates, while obtaining local logs and events for complete visibility. Finally, IT Security managers can protect their organizations’ mobile and remote platforms in a non-intrusive, yet consistent manner.

September 2007  
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